Electronic Restoration

First, we use our portable electronics testing cart to confirm which items are fully functional and can be restored to their pre-loss condition.

During testing, we can discover which aspects of the electronic are damaged. For example, if we’re testing a computer, we will turn it on and test all ports and buttons to find out the status of the computer.

Any electronics deemed functional will be restored to pre-loss condition. For items that did not pass the testing process, we provide a detailed report to the insurance company for possible replacement.

Electronics affected by a loss are thoroughly decontaminated using a variety of techniques, beginning with the least aggressive and escalating to the most aggressive as required. This includes decontamination by hand, ultrasonic cleaning and the use of a deionized cleaning solution.

All exterior surfaces are cleaned and, if necessary, we will disassemble the device to clean the inside as well.

Once the items have been restored, we test them one last time to ensure the item is working properly and has been restored to its pre-loss condition.